Delivery
In order to assure a fast delivery of your online orders, we currently only deliver to private addresses using the carrier GLS.
As soon as your order is shipped, you will receive a shipping confirmation email containing a tracking link to follow the delivery of your package. Since it's quite busy at the moment, the delivery of your package may take a little longer than usual. We are sorry about that.
If you are absent when your package is delivered, the driver will leave you a card indicating how to arrange a new delivery. Please be aware that we cannot deliver to post office boxes.
At the moment of delivery and signature, responsibility for your purchased item(s) passes to you. If you are not the receiver of your purchase (for example a gift order) then the person who signs for the package confirms receipt and is accountable for the package. If the parcel bears any sign of damage upon delivery, please contact our customer care directly.
Shipping costs & countries
We currently deliver to the following EU countries. Due to recent developments regarding the coronavirus, we temporarily offer free shipping for all online orders.
| Delivery at your location | Delivery Costs | Expected delivery day |
|---|---|---|
| Austria | 9,50 EUR | 2-3 working days |
| Belgium | 9,50 EUR | 1-2 working days |
| Bulgaria | 9,50 EUR | 4-5 working days |
| Czech Republic | 9,50 EUR | 4-5 working days |
| Denmark | 70,00 DKK | 2-3 working days |
| Estonia | 9,50 EUR | 4-5 working days |
| Finland | 9,50 EUR | 4-5 working days |
| France | 9,50 EUR | 2-3 working days |
| Germany | 9,50 EUR | 2-3 working days |
| Hungary | 9,50 EUR | 2-3 working days |
| Ireland | 10,35 EUR | 2-3 working days |
| Italy | 9,50 EUR | 3-4 working days |
| Latvia | 9,50 EUR | 4-5 working days |
| Lithuania | 9,50 EUR | 4-5 working days |
| Luxemburg | 9,50 EUR | 1-2 working days |
| Poland | 9,50 EUR | 3-4 working days |
| Portugal | 9,50 EUR | 3-4 working days |
| Romania | 9,50 EUR | 4-5 working days |
| Slovakia | 9,50 EUR | 4-5 working days |
| Slovenia | 9,50 EUR | 4-5 working days |
| Spain | 9,50 EUR | 3-4 working days |
| Sweden | 9,50 EUR | 3-4 working days |
| Switzerland | 19,50 EUR | 2-3 working days |
| The Netherlands | 9,50 EUR | 1-2 working days |
| United Kingdom | 9,00 GBP | 2-3 working days |
We aim to ship all orders within one day after receipt of payment, with the exception of sale periods, where this may take up to two days after receiving your payment. Estimated delivery times are to be used as a guide only and start from the date of shipping. We are not responsible for any delays caused by destination customs clearance processes.