In order to ensure fast delivery of your online orders, we currently deliver only to private addresses using GLS and UPS.

As soon as your order is shipped, you will receive a shipping confirmation email containing a tracking link to follow the delivery of your package.

If you are absent when your package is delivered, the driver will leave you a card indicating how to arrange a new delivery. Please be aware that we cannot deliver to post office boxes.

At the moment of delivery and signature, responsibility for your purchased item(s) passes to you. If you are not the receiver of your purchase (for example a gift order) then the person who signs for the package confirms receipt and is accountable for the package. If the parcel bears any sign of damage upon delivery, please contact our customer care directly.

Shipping costs & countries

We currently deliver to the following countries:

Delivery at your locationDelivery CostsExpected delivery day
Belgium12,50 EUR2-3 working days
Germany12,50 EUR2-3 working days
Luxemburg12,50 EUR1-2 working days
The Netherlands12,50 EUR1-2 working days

We aim to ship all orders within one day after receipt of payment, with the exception of sale periods, where this may take up to two days after receiving your payment. Estimated delivery times are to be used as a guide only and start from the date of shipping. We are not responsible for any delays caused by destination customs clearance processes.

Do you need support?

Our customer care team is available to help answer any questions and offer advice.

Contact us