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Return form

You can return your order free of charge by filling in our online return form. Please indicate your order number and the e-mail address you used when ordering.

Due to the Coronavirus, we will extend our return time as long as necessary so that you can return your order without any inconvenience.

Choose your return method

Return procedure

Find a UPS drop-off location here: ups.com/dropoff

Call UPS to arrange a pickup at your preferred location by using this number: 1-800-742-5877

Pick-up details

In case our carrier partner needs
to contact you regarding the pick-up.

Return in shop

Select a drop-off point near you

Return procedure

Go to a local post office to send your parcel to this address. Returning items for the Warehouse Sale is at your own cost & responsibility.

Distrimedia
OH/ SP WH
Industriepark-Noord 5/A
9100 Sint-Niklaas
Belgium

We recommend that you keep the receipt for any questions relating to your return. Please contact your carrier directly in case needed.

Please note that due to the great success of our warehouse sale event, it might take longer to process the refunds.

Return procedure

Find a national post office local here: https://standorte.deutschepost.de/Standortsuche?standorttyp=packstationen_paketboxen&pmtype=4&lang=en

Find a national post office local here: https://www.poste.it/

Find a national post office local here: https://www.postoffice.co.uk/branch-finder

Find a national post office local here: https://www.postnl.nl/en/location-finder

Find a national post office local here: https://www.ctt.pt/feapl_2/app/open/stationSearch/stationSearch.jspx?lang=01

Find a national post office local here: https://www.postnord.se/en/our-tools/search-letter-box-or-service-point

Find a national post office local here: https://www.omniva.ee/private/map

Select the items you want to return

Can you double check?

Refund options