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RETAIL - BOUTIQUE MANAGER

NEW YORK, USA

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To manage the corporate Boutique and develop its business performance while raising Brand awareness. Sarah Pacini’s boutique managers are very involved in the day-to-day management of the Boutique and are committed to provide the best customer service and in Boutique experience to their clientele.

Qualifications
  • Energetic, self-motivated, open-minded and flexible.
  • Excellent analytical, problem solving and organizational skills. Proven ability to respect deadlines.
  • Being a team player, sharing your enthusiasm for the collection and the brand.
  • Proven selling skills and strong commitment to excellent customer service, in Boutique and after sale.
  • Leading a team by example, with a “hands on” approach.
  • Excellent oral and written communication in English.
  • Demonstrated work initiative, sound judgement, diplomacy, and professional attitude.
  • Excellent social skills.
  • A strong fashion sense and in-depth knowledge of the fashion trends.
Tasks
  • Meeting or exceeding sales objectives as communicated by the Company Management,
  • Complying and ensuring respect by all team members of with Company’s high-level professional and ethical standards,
  • Developing and maintaining season after season, an in-depth knowledge of the season’s theme the styles, fits, sizes and proper care of all fabrics and other materials and sharing it with the staff through regular training sessions,
  • Recruiting and training new members of the team,
  • Motivating and coaching the team and ensuring that each member reach out to his/her full potential,
  • Day-to-day supervision of the staff, including planning and managing schedules, performance issues and absence, referring to a director if need be,
  • Ongoing clientele building, following through with issues, enquiries and future sales opportunities,
  • Increasing daily the clients ‘list and ensuring its regular update,
  • Organizing and managing seasonal VIP events in Boutique,
  • Building and maintaining links with the surrounding business community
  • Liaising with Company’s Directors/Managers to ensure optimal stock management and turnover,
  • Implementing procedures for inventory control and loss prevention
  • Receiving stock and merchandising according to Company’s guidelines
  • Implementing and managing procedures for opening and closing times to ensure Boutique security,
  • Maintaining the Boutique at an optimal level at all times.

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